Monthly Archives: February 2016

Back to Basics: The First Key to Great Presentations

Early in my consulting career, I noticed some confusion among my clients (no, this is beyond the confusion I managed to induce in that long ago time). The confusion was this: Those who wanted to sharpen their communications edge found the idea complex, believing there was too much to learn. They needed a system that […]

The Missing Key to Improvement

“Where did I put my keys?” How many times has each of us forgotten that vital piece of information? Unfortunately, many a speaker loses track of an important presentation key. It is assessing feedback—the third and most oft-neglected part of “The Three Keys to Great Presentations.” I find these three keys invaluable when leading presentation […]

Nine Crucial Crisis Communications Tips

Every organization faces crises. Not all are as high profile as an oil spill in the Gulf of Mexico or a cybersecurity attack. Your crisis may come in the form of the death or departure of a key executive, an ill-advised quote in the press from one of your employees, or failure of your product […]

In Flagrante Indiscretions

Today’s entry is based on one of the 20 case studies in my position paper, “Beyond the Bottom Line: 20 Ways to Reduce Reputational Risk.” The risk Your all-American, squeaky-clean, and very much married CEO is caught having an affair. The Background Your chief’s peccadillos stomped all over your planned new product launch. So much for […]