Assessing Feedback Features

You cannot get where you’re going unless you know where you’ve been. The same principle holds true for your communications skills. An analytical glance in the rearview mirror is mandatory if you hope to improve your capabilities.

I’ve long been insistent when it comes to the need for assessing feedback. Whether your challenge is to deliver a knockout presentation, ace a media interview, or rise to the challenge of persuading policymakers, it is essential to diagnose past performance in order to improve future results.

Let’s delve into some tools and recommendations for ways to put that feedback to work for you. I’ve written extensively about this subject here on the C-suite Blueprint, and want to share some of the highlights here (you can reference the complete roster of posts on assessing feedback, too).

Here are some reflections to get you started:

4 Ways to Judge Your After Action Review

This one breaks down into a series of concise bullet points how you can utilize assessing feedback to enrich presentations, media exchanges, advocacy, and communications strategy.

The Missing Key to Improvement

What is the most frequently ignored key to great public speaking? A hint: The first two are preparation and performance. The third involves the star of this piece.

Why Smart Executives Evaluate Their Performance

It is true that some executives fail to heed past lessons. The best communicators among them, however, diligently study previous successes and miscues.

What to Do After Your Media Interview

This advice, gleaned from my book Reporters Don’t Hate You, applies not only to interactions with the press. It also proves useful in other types of outreach efforts.

The Speaker as Learner

Speaking engagements offer professional development opportunities for the presenter as well as the audience. This post offers insights into how the expert in the front of the room can gain valuable lessons from audience members.

You may well have additional ideas for assessing feedback. Contribute your experiences to the community here by adding your comment.


Hungry for more advice on assessing feedback? You’ll find it in Chapter 9 of The Truth About Public Speaking: The Three Keys to Great Presentations, now in its second edition.